Shipping & Delivery
9KM ships products to international customers around the world. For most products, we provide free standard shipping service.
Processing Time
Orders will be processed within one business day after payment confirmation. However, for specific products such as giant octopus, the processing time may exceed one business day. Please verify before placing an order.
Shipping Time
| Destination | Estimated Delivery Time |
| United States | 7~12 business days |
| Canada | 7~15 business days |
| Australia | 10~20 business days |
| West Europe | 7~20 business days |
| East Asia | 7~15 business days |
| Outside above | 10~30 business days |
Standard Shipping
If you select standard shipping, 9KM will choose the most efficient shipping carrier for your order based on the destination country, order size, and any other relevant factors. Please note that the estimated delivery time does not include customs clearance time, which can vary by country.
Express Shipping
Express shipping, which delivers within 5 business days or less, is available in certain countries. The shipping fee is calculated based on the destination country, order size, and other factors. If you require express shipping, please contact us at dwlife-9km@hotmail.com before placing your order.
Duties and taxes
International shipping may incur tariffs, duties, and VAT (value-added tax). These costs are not included in the shipping charges and are the responsibility of the recipient.
Please note!
If you refuse to pay for tariffs, duties, or any other costs associated with a package that has been held by customs, the package will be returned to us. We will refund your order after deducting shipping costs and any additional fees incurred.